We offer a free demo for all courses, allowing users to preview the content and features before purchasing. We encourage users to take full advantage of the demo to ensure the course meets their needs.
Course Purchase and Cancellation:
Once a course is purchased, cancellations are not allowed as we provide a free demo to help users assess the course beforehand.
Users who wish to cancel their course purchase must do so before the course begins. After accessing the course content, cancellations will not be accepted.
Refunds:
No refunds are generally provided as users have access to a free demo to evaluate the course prior to purchase.
Special Case Refunds: Refunds may be considered in exceptional cases, such as:
Technical issues preventing access to the course.
Significant discrepancies between the course content and what was advertised.
To request a refund, users must contact our support team within 10 days of purchase with a detailed explanation of the issue. Refund requests will be reviewed on a case-by-case basis.
If a refund is granted, it will be processed through the same payment gateway used for the purchase.
Non-refundable Items:
Certain items or services, such as certification fees or one-time access charges, may be explicitly non-refundable. These will be clearly stated at the time of purchase.
Course Access:
If a refund is issued, access to the course will be revoked immediately.
Users who have accessed a significant portion of the course (more than 20%) may not be eligible for a refund.
Support for Issues:
If you experience any technical difficulties or issues with the course content, please reach out to our support team. We strive to resolve issues as quickly as possible and ensure a smooth learning experience.
Changes to This Policy:
We reserve the right to modify this refund and cancellation policy at any time. Any changes will be communicated to users via email or posted on the website.
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